Last updated: June 2026

This Privacy Policy explains how CROD Trading collects, uses, and protects your personal information when you use our online store. By using the site you agree to the practices described here.

Information We Collect

We collect information you provide at checkout and when creating an account, such as your name, email address, phone number, and shipping address. We also collect order details and basic technical information (such as IP address and browser type) needed to process and secure your transactions.

Payment Information

Online card payments are processed securely by PlacetoPay (Evertec). Your full card details are entered on PlacetoPay's secure hosted page and are not collected or stored by CROD Trading. We only retain a payment reference and status to manage your order.

How We Use Your Information

We use your information to process and deliver orders, confirm and reconcile payments, provide customer support, send order-related communications, and comply with legal and tax obligations (including Puerto Rico IVU requirements).

Sharing of Information

We share information only as needed to operate the store — for example, with our payment processor (PlacetoPay/Evertec), shipping providers, and service providers — or when required by law. We do not sell your personal information.

Data Retention & Security

We retain personal and order information for as long as necessary to fulfill orders and meet legal obligations. We use reasonable administrative and technical safeguards to protect your information.

Your Rights

You may request access to, correction of, or deletion of your personal information, subject to legal and record-keeping requirements. To make a request, contact us using the details below.

Contact

For any questions about this Privacy Policy or your personal information, contact CROD Trading at info@crodtrading.com.

Please also review our Terms & Conditions.